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Qrtick: Fundraiser Guide

How We Support Your Mission

We handle all the technical details so you can focus on your cause:

Quick Setup: Our Jamaica-based team configures everything to your needs
Payment Setup: Direct integration with your local bank account
Testing: We verify all systems before your tickets go live
Launch Ready: Full support as you start selling tickets

Managing Your Fundraiser

Event Setup

Simple event details: name, description, date, and location
Optional event banner image to showcase your cause
Custom branding available for larger fundraisers
View our detailed Event Setup Guide →

Ticket Options

Create different ticket levels for various donor categories
Set different prices for early-bird, regular, and VIP supporters
Control how many tickets are available
Easy to share via WhatsApp and email
Multiple tickets in one order are color-coded in confirmation emails
Digital tickets that work on any phone

How Sales Work

Event Listing

Your event appears on your custom ticket page once published
Real-time ticket count shows how many are still available
Events automatically show as "SOLD OUT" when all tickets are gone
System prevents overselling by tracking inventory in real-time

Purchase Process

Supporter clicks your ticket link or finds your event on tickets.qrtick.com
They select ticket type and quantity
Enter their email address
Complete payment
Receive confirmation email with QR-coded tickets

Pro Tip: Each order gets a unique ID (e.g., "7630001ab") that helps track purchase details and quantity.

Digital Sharing Options

Direct WhatsApp sharing with pre-written message
Easy sharing on mobile devices
Simple copy-paste option for desktop users
Each ticket maintains its unique color for easy identification

Security Features

Secure validation for all shared tickets
Clear sharing responsibility messages
Tracking of shared tickets for security
Check-in status visible on shared tickets

Checking In Attendees with the QRTick Scanner App (Android)

Our dedicated Scanner App (currently available for Android) provides a robust and reliable way to manage check-ins at your event, even without a stable internet connection.

Getting Started

Secure Login: Log in with the email and password associated with your QRTick account.
Event Selection: After login, you'll see a list of events you're authorized to scan for. Select the current event to begin. Event banner images are shown for easy identification.

Key Feature: Robust Offline Mode

One of the core strengths of the scanner app is its ability to function reliably offline:

Data Sync: Before the event (while online), sync the event data. This downloads all ticket information (including validity status) to the device.
Offline Scanning: Scan tickets seamlessly without an internet connection. The app validates tickets against the locally stored data.
Local Storage: Check-ins performed while offline are securely saved on the device.
Automatic Sync: When network connectivity returns, the app automatically syncs the offline check-ins with the server in the background.
Offline Indicator: A clear visual indicator lets you know when the app is operating in offline mode.
Manual Refresh: You can manually trigger a data re-sync when you regain connectivity if needed.

Real-time QR Code Scanning

Fast Detection: Uses the device camera for quick QR code scanning.
Optimized Scanning: Ignores small or distant QR codes to prevent accidental scans.

Instant Ticket Validation (Online & Offline)

Get immediate feedback on every scan:

Checks Performed: Verifies ticket existence, event match, previous check-in status (locally, pending sync, or on the server), and invalid/refunded status.
Clear Visual Feedback:
- ✅ Valid: Successful check-in.
- ⚠️ Already Checked In: Ticket previously used.
- 💳 Ticket Invalid (Refunded): Ticket has been marked as invalid.
- ❌ Wrong Event: Ticket is for a different event.
- ❌ Invalid Ticket: QR code is not recognized for this event.
- ❗ Error: System error during validation.
Enhanced Feedback: Scan results feature color-coded backgrounds, relevant emojis, and haptic feedback (vibration) for successful scans.

Monitoring Progress

Real-time Stats: The app displays live statistics for the selected event (Checked-in vs. Total Valid Tickets).
Progress Bar: A visual progress bar shows the check-in completion percentage.

User Experience

Clean interface with loading indicators.
Standard navigation patterns.
Adapts to different screen sizes.
Handles camera permissions requests.
Provides clear error messages if issues arise.

Promoting Your Ticket Page

We make it easy to share your ticket page with potential supporters:

Use your custom direct link (e.g., tickets.qrtick.com/your-event-name)
Or simply tell supporters to visit tickets.qrtick.com and search for your event
Share your link directly through WhatsApp, email, or social media
Your ticket page works perfectly on both mobile phones and computers
Supporters can purchase multiple tickets in one transaction

Launch Checklist

Payment Setup

Confirm your bank account details
Set up refund process (if needed)

Event Details

Double-check event name and description
Verify date and time
Confirm venue details
Review ticket prices and types
Set ticket limits
Test promotional codes (if using)

Team Preparation

Set up check-in team access
Test ticket scanning
Practice offline mode
Review backup check-in process

Need Help?

Our Jamaica-based support team is here to help with:

Setting up your fundraiser
Adjusting ticket options
Technical support during your event
WhatsApp sharing assistance
Payment questions
Check-in system training
Custom requirements for larger events
Data exports and reporting

Important: We recommend completing the launch checklist at least 48 hours before starting ticket sales to ensure everything is ready.